You should have a well-rounded technical understanding that allows you to turn business requirements into technical solutions and strong communication, client and project management skills to back this up. You should have experience delivering complex technical projects end to end using Adobe Campaign in a fast-paced digital agency/tech environment in a similar role. Personal Specification: Knowledge, Experience and Skills Any other ad hoc responsibilities the role may reasonably require.First line client support for any program troubleshooting that arises.Act as one of Profusion’s Adobe Campaign subject matter experts disseminating knowledge across in house teams, keeping abreast of product roadmap, supporting our partnership, product adoption and services.Creation and delivery of training to both client and inhouse teams.Using a consultative approach to help build client trust and strong long-term relationships.

Supporting our campaign managers with BAU campaign production and automated trigger messages.Acting as technical contact and working with clients and 3rd party counterparts when the solution requires their involvement.When their expertise is required, working with inhouse developers and data engineers, briefing requirements and overseeing progress.O Supporting the integration of 3rd party technologies to streamline campaign production, increase personalization or extend channel capabilities. O Orchestrate customer journeys across channels using appropriate workflow activities, segmentation and personalization features

O Ingesting new data feeds via batch and API Setting up the solution in Adobe Campaign as needed, including but not limited to:.Produce time estimates during the scoping phase.Produce technical documentation of the proposed solution.Gather Business requirements and translate into a technical solution design.Act as the lead technical consultant across end-to-end Adobe Campaign projects.There will be opportunities to work alongside our other application consultants to learn and develop other campaign management applications, such as Braze, Salesforce Marketing Cloud and Responsys. You will occasionally be required to support presales activities in the form of contributing to presentation documents and/or client demonstrations to showcase Profusion’s Adobe Campaign services. As an Adobe Campaign expert, you will champion its key features and help enable, upskill and empower clients and colleagues through delivery of training, desk side support and sharing of product knowledge and use cases. You will work closely with our clients to help them turn business requirements into tangible solutions, working directly with their inhouse teams as well as your Profusion colleagues to deliver projects. Some time working with client’s onsite may be required from time to time. The role supports flexible working to allow for a split of time working from the office and remotely.

This is a crucial role within Profusion to help drive our Adobe Campaign practice and deliver expert services to our clients. Then delivering the project through to build, QA and deployment. You will be responsible for the end-to-end delivery of client projects, working with clients to gather requirements, using your knowledge of Adobe Campaign (Classic and Standard), and assisting technologies to design and document the appropriate technical solution. We specialize in helping retailers, FMCGs, SMEs and financial services businesses to grow using the power of data and technology. Profusion is a leading provider of data and marketing technology services, ranging from consultancy advice through to the creation and execution of innovative projects and campaigns.

Adobe escape